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Privacy Policy

1. Introduction

Welcome to Tyres24.co.uk, trading as Tyres24 (“we,” “our,” or “us”). At Tyres24, we are dedicated to safeguarding your privacy and ensuring the security of your personal information. This Privacy Policy is designed to explain how we collect, use, share, and protect your personal data when you interact with our website or utilize our services. By accessing our website or using our services, you signify your consent to the practices outlined in this policy.

2. Information We Collect

2.1. Personal Information:

We may collect the following categories of personal information:

  • Contact Information: We may collect your name, email address, phone number, and postal address when you create an account, place an order, or contact our customer support team.

  • Payment Information: When you make a purchase on our website, we collect payment information, such as credit card details or other payment methods. Please note that we do not store payment information after the transaction is complete.

2.2. Non-Personal Information:

In addition to personal information, we may gather non-personal information to improve our website and services. This information may include:

  • Device Information: We collect data about the type of device you use to access our website, including the device’s operating system and unique identifiers.

  • Browsing Information: We may record information about your browsing behavior on our website, such as the pages you visit, the duration of your visit, and the links you click on. This helps us understand user preferences and improve our website’s functionality.

3. How We Use Your Information

We use your personal information for various purposes, including but not limited to:

3.1. Providing Services:

We use your information to:

  • Process your orders efficiently.
  • Facilitate payment processing.
  • Offer responsive customer support.

3.2. Communication:

We may use your contact details to:

  • Send you updates and newsletters related to our products and services.
  • Respond to your inquiries, feedback, or requests for assistance.

3.3. Website Improvements:

We collect and analyze data to:

  • Enhance the functionality and performance of our website.
  • Personalize your experience by recommending products and services based on your preferences.
  • Identify and resolve technical issues or bugs.

3.4. Legal Compliance:

We use your information to:

  • Comply with applicable laws, regulations, and legal obligations.
  • Prevent and investigate fraudulent activities.
  • Safeguard our rights and protect against potential threats or security breaches.

4. Cookies and Tracking Technologies

Our website employs cookies and similar tracking technologies to gather data about your online activities. You can manage your cookie preferences through your web browser settings. For comprehensive information regarding our use of cookies, please consult our Cookie Policy [insert link].

5. Third-Party Embeds and Links

Our website may incorporate embedded content from third parties or include links to external websites. Please be aware that these third-party websites may collect data, utilize cookies, and have their own privacy policies. We bear no responsibility for the privacy practices of these third parties and strongly recommend reviewing their privacy policies when accessing their content.

6. Media and Comments

Should you choose to upload images, videos, or leave comments on our website, please exercise caution, as such content may include personal information. While we may utilize this information in accordance with this Privacy Policy, we advise against uploading or sharing sensitive personal data in these contexts.

7. Data Security

We are committed to implementing appropriate security measures to protect your personal information. Nonetheless, it’s essential to recognize that no data transmission or storage system is entirely infallible. Therefore, you utilize our services at your discretion and risk.

8. Your Rights

You have the following rights with regard to your personal information:

  • Access: You may request access to the personal information we have on record about you.
  • Correction: You can request corrections or updates to your personal data.
  • Deletion: You may request the deletion of your personal information, subject to legal and contractual obligations.
  • Data Portability: You have the right to receive a copy of your data in a structured, machine-readable format.

For any inquiries or requests regarding your rights or concerns related to your privacy, please contact us using the following information:

9. Changes to this Privacy Policy

We may periodically update this Privacy Policy to align with evolving practices and legal requirements. Notice of significant changes will be provided through the posting of a revised policy on our website. We encourage you to check this policy regularly for updates.

10. Consent

By accessing our website or utilizing our services, you express your consent to the terms and conditions laid out in this Privacy Policy.

Thank you for selecting Tyres24.co. We are dedicated to preserving your privacy and delivering top-quality services to you.